Chatbots are all over the internet right now. They’ve been steadily gaining in popularity for a few years, and ever since Facebook announced that they were allowing people to create chat bots for Facebook Messenger, they’ve exploded. But what exactly IS a chatbot? A chatbot is a computer program that uses artificial intelligence (AI) to simulate human conversation and engagement.
You may have seen these in action when you went to pay a cell phone bill or cable bill or buy something online. All of the major media companies are using chatbots. They provide a layer between the customer and service agents and are often able to clinch a sale or answer a question for a customer without the need for any human contact whatsoever. They can be extremely beneficial to companies in many ways. Download “Chatbot Marketing Mastery” now to learn how to get started using Facebook Messenger chatbots to grow your business.